FAQ

Payment Terms:

Municipal and Government customers may submit orders for direct billing with net 30-day terms. For direct billing please check the "PO" box at check out. Terms may also be offered to existing businesses after credit approval. We also accept Visa, Master Card, AMEX and Discover. Please call if a new open account is desired.


Signage FAQ:

Reflectivity:  The traffic signs are modeled from the current MUTCD and shall use ASTM D-4956 Type I Engineer Grade Reflective, Type III High Intensity or Type VIII Prismatic Sheeting by 3M and applied over .080 aluminum. We are now using the new Prismatic sheeting for brighter signs. Samples are always available.

Production Time: Most sign orders will ship within 1-2 business days. Custom items, such as nameplates and custom worded signs, may take up to 7 business days.

Warranty: EGR- 7 years from the date of purchase. High-Intensity Signs- 10 years from the date of purchase.

Returns: No Returns without an authorization number. Only new and undamaged items in original containers will be considered for return. A restocking fee of 25% shall be added plus shipping cost both ways on any returns other than errors or defected merchandise.

Custom Worded Signs: An artist proof shall be provided by fax or email prior to the production of these items and signed approval must be obtained before production begins. Custom items are not returnable.